Personal data protection policy

Camino del Apu Ausangate S.R.L. Hereinafter, Andean Lodges, respects your privacy and is committed to protecting the Personal Information you share with us. Therefore, in compliance with the provisions of Law No. 29733, Personal Data Protection Law, its regulations, and complementary standards, it has adopted technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided by their owners.

In order to provide our services, you must previously provide certain personal data, which will only be used for the purpose for which they were collected. The type of possible information that is requested includes names, surnames, electronic mail address (e-mail), date of birth, sex, country and city of origin, and personal interests, among others. Not all the information requested at the time of entering the site is mandatory to be provided, except those which we consider convenient to process your requests and requirements.

In this way, all the personal data that is provided to us will be stored in our database in a secure environment. We may use the Personal Information you provide to us, for example, to provide a service, answer inquiries, ensure a correct reservation, measure consumer interest in our different products or services, and inform you about products, services, or regular updates about Andean Lodges that we think might be of interest to you.

Andean Lodges may send you emails based on the Personal Information you have provided to us, you can choose not to receive them, using the link provided at the end of each of our newsletters and inform us about your preferences or if you would like to be removed from all of our communications.

Such information will not be shared or disclosed, except when authorized by you, or in the following cases:

• When required by a competent authority and after compliance with the corresponding legal process.

• When in the opinion of this site it is necessary to enforce the conditions of use and other terms of this website or to safeguard the integrity of other users or the site.

If you have questions or concerns about this Policy, do not hesitate to contact us at any time via email at

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All the services that are marketed through this site are subject to terms and conditions that are explained below, so we suggest that you read and thoroughly review their details.

+ Booking Requests

+ Tariffs

+ VAT exemption

+ Payment modes

+ Rooming list

+ Trekking programs in Ausangate: Deadline dates, payment deadlines, cancellation charges

+ Acclimatization programs: Deadline dates, payment deadlines, cancellation charges

+ Children´s policies

+ No show policies

+ Late bookings   

+ Accommodation

+ Alimentation

+ Transportation

+ Travel insurance

+ Health and physical aptitude

+ Inherent risks

+ Unforeseen acts of god

+ Customer’s Code of Conduct

+ Corporate Social Responsibility

+ Offset of carbon

+ Conformity declaration

+ Causes for contract termination

+ Freedom of contract making